Frequently Ask Question
What is Electroneum?
Electroneum (ETN) is a cryptocurrency that can be mined with a smartphone, requiring almost no technical knowledge or prior experience. This sets it apart from other cryptocurrencies (like Bitcoin) which require expensive hardware and technical know-how to mine.
Electroneum’s unique mobile mining experience allows anyone with a smartphone to earn ETN coins by letting the miner app run in the background.
How can I earn/buy electroneum ?
Electroneum is a cryptocurrency that designed for mass adoption you can buy electroneum from exchanges like cryptopia, kucoin and etc.
You can also earn electroneum for FREE by just using their official mobile miner application on playstore.
How can I mine electroneum?
1. Download the official mobile miner application on playstore.
2. Open the app and click sign up.
3. Follow all the step and instructions for creating an account. ( Read all the instructions carefully and use a legitimate information )
4. Open the app then Log in
5. Click “Start Mining”
Why my balance on Electroneum wallet is still zero?
You need to accumulate at least 10 Electroneum coins and it will be sent to your wallet automatically.
I already have more than 10 electroneum but yet my balance is still zero ?
All coins are safe just check their announcement and news on their social media account if they are having maintenance or technical issue.
How can I trade Electroneum coins to CoinsPH ?
1. Head over to store of this page
2. Click any product you want to purchase
3. Click view shopping cart
4. If you have reward points you can use it to deduct from your total amount
5. Click “Proceed to Checkout”
6. Go to your Electroneum app then click send from your wallet
7. Scan the QR code
8. Input the exact amount
9. Wait for the transaction to confirm
Can I use my points on buying some products?
Yes, you can
I already sent my payment but my order was still pending
We need to wait for your payment to at least reach 20 confirmations before we process your order, If your order was not processed for over 24 hours send us an email
Why does the product price not fixed?
Product price depends on the current market price of ETN and not other cryptocurrency (such as Ripple) offered in this site.
I send an unexact amount
If ever you send an unexact amount send us an email and we will refund the amount you sent and the transaction will be cancelled.
I have a questions but it was not on FAQ
Send us an email
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